3 years post-implementation of a Patient Portal at a Pediatric Health Centre: What’s next?

In 2017, the Hospital for Sick Children (SickKids) implemented a patient portal (MyChart) to enable patients and family members view parts of their health record, attend virtual visits and message their care providers. As part of ongoing optimization of the platform, we conducted an organization-wide evaluation to explore how to improve the delivery and value of MyChart to patients, families and clinicians. In this seminar, we will share our findings from this evaluation and discuss ways to enhance the impact of patient portals for care delivery.

Please note that CNIA webinars are open to CNIA members only.  To learn more about becoming a member, please visit www.cnia.ca/join.