ENACTing Change: Using AI to Give Nurses Back Time for Patient Care

Nursing teams are under immense pressure, facing growing patient complexity and mounting administrative tasks. At the McGill University Health Centre (MUHC), the Empowering Nurses with Artificial intelligence (AI) for Care Transformation (ENACT) project is an innovative initiative that was created by asking ourselves the question: How can we give nurses more time for what matters most—caring for patients?

In this session, we will present our experience of leveraging AI to reduce nurses’ administrative workload and improve patient care. Learners will be introduced to practical solutions for introducing AI into clinical workflows. Interactive activities include:

• A live prototype walkthrough, seeing how our AI-driven tool was developed to optimize the nurse-patient assignment and support a more equitable workload distribution.
• Real-time polling will allow attendees to share their perspectives of security governance and data integrity and compare them with insights from our project.

By the end of this session, learners will describe the process and key considerations when introducing AI in to real-world healthcare contexts. Leaners will leave this session with insights on integrating AI into everyday clinical workflows and will deepen their understanding of security governance, data integrity, and the critical role of stakeholder engagement in building trust and driving adoption. We’ll explore strategies for phased implementation and share lessons on leading transformative change across large health systems.

The session will also present measurable outcomes from ENACT’s deployment—such as improvements in documentation, shift handovers, direct patient care hours, and nurse retention. By reducing administrative burdens and restoring time for patient care, ENACT demonstrates how digital innovation can advance care excellence and empower nursing teams.